Job Description
What You Can Expect:
- Career Growth: Join a team that values promoting its members. Begin as an Automation Pharmacy Technician and advance into roles such as professional services, consulting, marketing, management, and beyond. Opportunities are limitless at Omnicell for those who are driven and motivated about all aspects of healthcare.
- Learning and Development: Maintain your skill set through ongoing on-the-job training centered around state-of-the-art pharmacy technology. Take advantage of mentorship opportunities and utilize comprehensive learning initiatives tailored to improve your interpersonal skills.
- Excellent Benefits: Your benefits start on your first day. We design our health, insurance, retirement, educational, and well-being programs to ensure quality, value, and financial protection to help you and your family live well.
Day in the Life:
As an Automation Pharmacy Technician 4, you’ll travel to multiple customer locations, bringing your expertise in Omnicell’s automation technology and equipment, including our advanced robots – i.v.STATION, IVX Station, IVX Workflow, XR2, PakPlus, and Automated Dispensing Cabinets. You’ll be at the forefront of operating Omnicell’s cutting-edge equipment, supporting the Autonomous Pharmacy. Our robotic solutions automate everything in the central pharmacy, from medication dispensing and sorting to packaging, retrieval, and IV compounding. Your role includes:
- Equipment management, maintenance, cleaning, and troubleshooting.
- Diligently reviewing and updating documentation.
- Managing optimal medication inventory levels.
- On-site support and training for customers.
- Implementation expertise and on-site support: Own the entire medication assignment process, utilizing Omnicell's software and hardware solutions to prepare customers for a successful go-live.
Responsibilities:
- Operate Omnicell automation at customer sites according to Omnicell SOPs and best practices.
- Perform automation tasks in an aseptic, error-free manner, consistent with set guidelines.
- Follow safe handling procedures for hazardous drugs when handling medications.
- Perform automation technician duties to optimize the customer’s use of automation.
- Recommend drugs to be added to automation products based on data usage, demand, and workflow.
- Inspect robot automation equipment daily for issues, wear, and functionality.
- Perform automation equipment cleaning, maintenance, and optimization as required.
- Monitor and/or order consumable supplies required for the operation of the equipment.
- Load medications based on assignments made in preparation for go-live.
- Unload and organize medications in bins or bags for the customer to restock into inventory post go-live.
- Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
- Maintain a high level of communication with the pharmacy operations manager and customer to ensure proactive, solution-oriented problem identification and resolution.
- Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, acting as a liaison between Omnicell and customers to assist with concerns.
- Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
- Maintain fiscal responsibility for work-related expenses, complete expense reports, and adhere to corporate card procedures per Omnicell travel policies.
- Comply with reasonable procedures, policies, and guidelines established by the customer facility.
- Maintain national certification and all state-required credentialing.
- Act as a resource or Subject Matter Expert (SME) for Omnicell team members, providing training and/or assistance either on-site or remotely to ensure optimal workflow.
- Assign medications remotely using Omnicell’s Medication Assignment Tool (MAT) or assign medications on-site directly at the Automated Dispensing Cabinet (ADC).
- Assist Omnicell’s Professional Services project team as needed with organizing the staging area, go-live tasks, pushing hardware into the final location, etc.
Specialized Knowledge / Skills:
- Good organizational skills in a fast-paced environment.
- Demonstrated customer service skills.
- Strong communication and problem-solving skills.
- Ability to work with mechanical equipment.
- Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
- A self-starter who is able to work independently and follow a detailed plan.
- Excellent interpersonal communication skills with the ability to work well with customers and employees at various levels.
Basic Requirements:
- High school diploma or GED.
- Active License/Registration with the Ohio State Board of Pharmacy.
- Active Nationally Certified Pharmacy Technician (CPhT); PTCB or ExCPT tests accepted.
- Valid Driver’s License.
- Covid-19 vaccination.
Preferred Qualifications:
- Completed an accredited Pharmacy Technician Training Program.
- Working knowledge of pharmacy automation equipment in a hospital/pharmacy setting (2 years strongly preferred).
- Working knowledge of IV compounding/sterile environment requirements (1 year strongly preferred).
- Knowledge of safe handling of hazardous medications.
- Troubleshooting skills with automation devices.
- Proficient in the use of PPE and hand hygiene techniques.
- Project management/implementation experience.
Working Conditions:
- Ability to travel up to 100% of the time – available to travel on weekends.
- Weekend stays may be required based on project needs.
- Pharmacy environment.
- 8-to-10-hour shifts.
- Working hours may be outside of normal business hours based on business or project needs.
- Capable of standing for several hours at a time.
- Potential exposure to hazardous drugs.
About Us
Since 1992, Omnicell has been committed to
transforming pharmacy care through
outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of
robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide
to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- In Doing the Right Thing, we lead by example in ALL we do.
We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About The Team
Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
