Day To Day Responsibilities
- Meet production and quality metrics
- Utilize medication policy and operational principles to make authorization determination on drug case reviews within technician extension of authority.
- Research and collect pertinent patient and drug information to assist the pharmacists in case specific reviews and drug evaluations.
- Ensure coverage determinations are completed within regulatory turnaround times for all lines of business.
- Work in team environment to manage technician queues.
- Ability to maintain individual work queue.
- Communicates with the physicians, physician's office staff, and pharmacies to assist with case resolution.
- Ability to communicate well with other team members and help to create team synergies.
- Participates in, evaluates and maintains efficient workflow procedures.
- Work weekend and holiday rotation schedule.
- Perform other duties as assigned by the Management Team.
Required Skills (top 3 non-negotiables):
Current CA technician license
Attention to detail
Medical and Pharmaceutical terminology
Preferred Skills (nice To Have)
- Reliable
- Adaptability
- Problem solver