Hours: 3:00 pm to 11:30 pm
Every Other Weekend & 2 Holidays Per Year
If you believe in enjoying your workdays, having balance in your life, being rewarded for strong performance, and getting opportunities to learn and grow, wed love to talk to you about joining our family.
We Offer Competitive Compensation That Includes
- Pay differentials for 2nd, 3rd, and weekend shifts
- Generous paid time off (PTO) program plus paid time for catastrophic illness
- Paid life insurance
- Medical, dental, and vision benefits
- Excellent 401(k) program with company match
- Tuition reimbursement program
- Discounted Forum-wear
- Discounted prescription & OTC purchase program
For more than 50 years, we've served those who cannot care for themselves and the heroes who care for them. Join us in helping long-term care facilities improve resident care by making medications easier.
Were a diverse, yet close-knit, team of hard workers committed to using technology and Lean Six Sigma to improve quality, eliminate unnecessary work, and support an employee-driven culture.
Join one of the Best Places to Work in Illinois while making a real difference in peoples lives. Apply here or check us out: Life @ Forum at www.forumpharmacy.com, or on Facebook, Linked In, or Glassdoor.
What You'll Do As An Intake Coordinator
- Collect and process patient and billing information for new admissions and re-admits.
- Enter patient demographic and payer data timely and accurately, following the Company’s policies and procedures.
- Verify accuracy of patient and billing information received by coordinating with client facilities, physicians, and hospitals.
- Manage the receipt, resolution, and association of written/faxed admission records in a computer-based document management system.
- Verify and set up accounts for Medicare, Medicaid and Medicaid-pending, third-party insurance, and private pay.
- Verify admission data and ensure all necessary information is provided.
- Develop and maintain working knowledge of pharmacy products and services and all applicable insurance guidelines with respect to eligibility for coverage and reimbursement.
- Comply with all applicable Company policies and procedures.
- Understand and comply with billing regulations/policies including but not limited to Medicare, Medicaid, and third-party insurance programs.
- Assist with implementation of quality improvement program to meet Company and accreditation standards.
- Additional duties as assigned.
What We Need
- Current unencumbered license in the state of practice: Certified Pharmacy Technician (certification not required for Illinois Pharmacy Technicians licensed before 2008).
- High School diploma or equivalent.
- Excellent communication, interpersonal, and prioritization skills, including the ability to read, write and speak the English language in an understandable manner.
- Ability to work independently with minimal guidance.
- Minimum of 1 year pharmacy- or medical-insurance office experience required.
- Previous LTC or order-entry pharmacy experience preferred.
- General knowledge of government, regulatory and company billing and compliance regulations/policies for Medicare, Medicaid preferred.
- Knowledgeable in all major insurance carrier reimbursement guidelines and eligibility for coverage by third-party payers.
- Excellent computer skills, including familiarity with basic Microsoft Office; must demonstrate competence with Forum’s document management, pharmacy information software, and client electronic health records after appropriate training.
- Ability to type with minimal errors; strong data entry and 10-key skills preferred.
- Strong attention to detail.
- Good organizational ability.
- Ability to work in fast-paced, production environment.
- Willingness to work a flexible schedule based on business needs.
