Overview
The Pharmacy Aide plays a crucial role in supporting pharmacists and pharmacy technicians in providing medication and other healthcare products to patients. They are responsible for various administrative tasks and customer service duties within the pharmacy setting, ensuring the smooth operation of the pharmacy and the satisfaction of customers.
Key Responsibilities
- Assist in filling and labeling medication orders under the supervision of a licensed pharmacist or pharmacy technician.
- Handle customer inquiries and requests at the pharmacy counter, providing friendly and efficient customer service.
- Receive and stock incoming inventory, ensuring proper storage and organization of medications and supplies.
- Prepare medication orders for delivery to patients, ensuring accuracy and timeliness.
- Maintain cleanliness and orderliness of the pharmacy, including medication shelving and work areas.
- Process and handle payment transactions for prescription and over-the-counter medications.
- Assist in maintaining accurate and up-to-date patient and medication records.
- Operate and maintain pharmacy equipment, such as pill counters and medication compounding tools.
- Support pharmacists and technicians in medication compounding and preparation activities.
- Follow all relevant policies, procedures, and regulations to ensure compliance and safety within the pharmacy.
Required Qualifications
- High school diploma or equivalent qualification required; additional certification as a pharmacy technician is a plus.
- Prior experience in a pharmacy setting or healthcare environment is preferred.
- Strong knowledge of pharmaceutical terminology and medication handling procedures.
- Excellent interpersonal and communication skills for interacting with customers and healthcare professionals.
- Ability to perform repetitive tasks with a high level of accuracy and attention to detail.
- Proficiency in using pharmacy software and computer systems for data entry and record-keeping.
- Basic understanding of inventory management principles and procedures.
- Capability to work effectively in a fast-paced and team-oriented environment.
- Flexibility to work varying shifts, including evenings, weekends, and holidays as necessary.
- Demonstrated commitment to upholding ethical and confidentiality standards in handling medication and patient information.
Skills: customer service,inventory management,team collaboration,administrative,compounding,customer,healthcare,confidentiality
